Customer Service

Customer Service:

Unbeatable Service & Quality

We are committed to providing our customers with personal care and attention, answering all questions, as well as providing ultimate satisfaction and value.

At Bella Fine Jewelry, you can always trade up your diamond (whether it is the center stone in your diamond ring or your diamond stud earrings). All you need is to bring in the original receipt, along with any certificate, and you will receive credit towards your next purchase.

Come in for a complimentary jewelry cleaning and we will check the prongs, just to be safe!

Online purchases have a 30 day return policy for a full refund. In store purchases have a 30 day exchange policy for store credit. Merchandise must be returned or exchanged in the same condition it was received, without visible “wear and tear”. The jewelry item cannot be sized or altered by another jeweler.

To speak with a knowledgeable sales representative call us at 1-415-626-9420 or email us at You can also call for your pass to come visit our showroom. We look forward to seeing you.

Privacy Policy:  Your privacy is very important to us.  We do not share any information with outside parties except when necessary to complete order.

Shipping & Handling: Your online purchases will be shipped via FedEx or by UPS. An email will be sent providing you with the tracking number. We will fully insure all packages and they will require a signature upon arrival. If you feel that a package has been tempered with in the shipping process, please refuse to sign. Once the package has been signed off, the package the carrier assumes no responsibilities thereafter.

We have been serving the San Francisco/Bay Area since 1978.

Experience the difference.

Read our reviews on yelp!